Parkway Privacy Policy


At Baptist Health, we understand your concerns about releasing information on the internet. All personal health information submitted via this web site is handled in accordance to our privacy practices and is strictly for use by Baptist Health for enhancing your online experience.

Other uses for this information include understanding the traffic patterns of visitors to our site, general statistics on usage and time-frame so we can know when to upgrade our system and research into the needs of the consumer.

Baptist Health supports the anti-spamming legislation currently passing through congress. Baptist Health will only send you information if you request it or give your permission.

We are committed to protecting the privacy rights of our web site visitors. As a visitor you can be assured that we will not collect any personally identifiable information without your authorization. Your authorization is granted when you fill out a form on our site or send us an e-mail. When you submit information to us, you can expect us to use the information to respond to your inquiry. We do not give away or sell the information that you submit to us. We do, however, maintain an electronic file of this data for use by Baptist Health.

Submission data is analyzed and used to help us enhance our web site. Please be aware that our privacy statement does not apply to your use of other sites to which links. These other sites we list have been reviewed for content quality by Baptist Health employees, but information on the internet changes frequently. Baptist Health assumes no responsibility for any aspect of healthcare administered with the aid of information found on this web site.


We use cookies to facilitate your use of our web site, and to let us keep track of certain statistical information that helps us improve our site.

Site Statistics

We use software to record and track traffic to our site to help us assess and enhance our web site.

E-Mail a Patient

This is a free service to the public. All patient cards are hand-delivered by volunteers. Due to the potential for abuse, images or messages deemed inappropriate by Baptist Health will not be delivered.

Baptist Health Volunteers deliver the cards by hand. Every effort will be made to ensure delivery of your card in a timely fashion. Baptist Health will not be held liable for delays in delivery of cards to patients.

You may not use the E-Mail a Patient function to send or use e-cards in any manner that would constitute the transmission of Spam or unsolicited e-mails. You may not use scripting or other programs to automate the creation and/or transmission of e-cards. Baptist Health reserves the right, in its sole discretion, at any time, and without prior notice, to limit the number of recipients to which you may send an e-card and/or limit the number of e-cards that you may send.

Legal Notice

The Baptist Health web site is the property of Baptist Health and is protected by U.S. copyright, trademark and other intellectual property laws. Components of the Baptist Health web site, including audio, video, text, and graphics, may not be reproduced or copied for any purpose without the written consent of Baptist Health.

Links To Other Web Sites

Our web site contains links to other web sites. These links are for information only. We re-evaluate the appropriateness of such links each time we update the pages on which they appear. We also verify the functionality of these links on a monthly basis. Links that are non-functioning are either removed or corrected at that time. We invite our web site visitors to use the Contact Us number to report non-functioning links on our site. Additionally, we encourage our web site visitors to be aware of when they leave our site.


We work through several outside vendors to provide the best in resources to the public. Baptist Health reviews the content for appropriateness. Though the information may look like it is owned by Baptist Health, it is the property and responsibility of the vendors. Some of the companies we currently work with are Epic,, Coffey Communications and LVMSystems.

Non-Secure E-Mail

In general, Internet e-mail is inherently insecure. In light of this, we recommend that items considered highly confidential or private in nature not be communicated through e-mail.

Baptist Health is committed to the security of any payment and data and utilizes methods consistent with the payment card industry data security standards (PCI/DSS).

Submitting Credit Card Information

We use Secure Socket Layer (SSL) technology combined with e-mail encryption to ensure the security of e-commerce transactions you submit via our health education class registration, request online service, online store, or the Baptist Health Foundation. All information you submit to our site in a SSL session, is encrypted and protected against disclosure to third parties. Additionally, once your credit card information is received and processed it is deleted from our system; we do not maintain credit card information in our database.

Mobile Application


The purpose of this Privacy Policy lets you know what information we collect about you when you use our application, how that information is used, and how we use the additional information you provide.

Baptist Health attempts to minimize the amount of your personal information (including relevant health information) stored or retained on your device. Nevertheless, our Applications may collect:

The personal information that you may volunteer while using our services.

  • Device information, such as the device used to access or use the online services, including the hardware model, operating system and version, unique device identifiers, and mobile network information. If your device settings permit, we may also collect information about the location of your device, system and application software, and personal information.
  • In addition, to provide you with certain features, our application may request information from servers and systems owned or operated by Baptist Health or its third-party vendors. Those servers and systems may record technical information about that request, such as an IP address. Our application will also request your permission to turn on Location-Based Services one or more times, enabling you to better locate care facilities, specific services available based on your location and doctors near you, and more easily arrange transportation to a care facility, should you choose to access this service.

Baptist Health Location Services employs the use of your background location. Location Services must be enabled on your device for this technology to be employed by Baptist Health. You can enable or disable these services on your device at any time. Baptist Health utilizes Location Services to provide the following experiences while at any of our Baptist Health Facilities that support the technology.

  • Check-In Now service informs our greeting staff that you are approaching or on your way to our facilities
  • Appointment arrival utilizes your phone’s location to notify our team when you’ve arrived

Your Location Services information is anonymous to us, is not stored, nor is it shared or sold in any way or fashion. Baptist Health only utilizes it with your permission and while at our facilities to render the listed services.